Policies

Privacy Policy

We work to ensure a high level of data protection that safeguards your personal privacy when using our website. This privacy policy therefore explains how your personal data is processed and protected, your rights and how you can assert them. We strive for you to feel secure in our processing of your personal data. If you have any questions, please feel free to contact us. Our contact details can be found at the bottom of this page.

Where is your personal data stored?

We strive to process your personal data as much as possible within the European Union (EU) and all our own IT systems, but may also be transferred and processed in a country outside the EU (so-called "third country"). Such transfer will only take place to recipient countries with an adequate level of protection and in accordance with applicable legislation. If transfer takes place to a partner for a service in the USA, this will only take place to companies covered by the so-called "Privacy Shield", which is an agreement on the protection of personal data between the EU and the USA.

What kind of personal data do we collect?

We collect personal information that you submit to us when you place orders on our website, sign up for our newsletter or enter any competitions. The personal information you submit to us may include, for example, contact information, date of birth and payment information. We may also collect certain personal information from external partners such as address information from public records and creditworthiness information from credit rating agencies, banks or credit reference agencies.

How do we use your personal data?

We may use your personal data for the following purposes:

  • When processing orders and returns in our webshop
  • For SMS notifications about delivery status
  • When contacting us regarding any problems with your delivery
  • In correspondence regarding questions and other information
  • When sending out offers in the form of newsletters, always include instructions on how you can unsubscribe from further mailings.
  • When analyzing purchasing patterns to provide relevant offers and information
  • When confirming the minimum legal age to shop online
  • When announcing winners in competitions that we organize
  • When sending out surveys to improve our services and offers.
  • In work that prevents abuse or other inappropriate use of our website

We will retain your information for as long as necessary to fulfill the above purposes or as long as we are legally required to do so. After that, your personal data will be deleted.

What are your rights?

You have the right to request information about the personal data we hold about you at any time. If your data is incorrect, incomplete or irrelevant, you can request that it be corrected or deleted. We cannot delete your data when there is a statutory storage requirement, such as accounting regulations, or when there are other legitimate reasons why the data must be saved, such as unpaid invoices. You can withdraw your consent to us using your data for marketing purposes at any time by unsubscribing from our newsletter. You can also contact us by sending a letter, email or calling. See contact details below.

Who may we share your personal data with?

In order for us to be able to offer the above-mentioned services and our commitments to you as a customer, we share your personal data with companies that are so-called personal data processors for us. Personal data processors process the information on our behalf and according to our instructions and help us with IT services, payment services, transport and marketing. This only happens for the purposes for which we have collected the information and only to companies that can provide sufficient guarantees regarding the security and confidentiality of personal data.

We never pass on, sell or exchange your personal information for marketing purposes to third parties.

How do we protect your personal data?

To ensure that your personal data sent to our website is not read by third parties, all such information is encrypted and sent via a secure connection.

Cookies

A cookie is a small text file that a website saves on a visitor's computer. Cookies are used on many websites to give a visitor access to various features. The information in a cookie can also be used to track a user's browsing on websites that use the same cookie.

Do I have to allow cookies?

This website uses cookies for functionality critical to shopping in the store. If you block cookies, you will not be able to shop in the store. Without cookies, you can still view pages and items in the store, but some features may behave unexpectedly.

If you want to shop in the store but do not want any cookies to be saved on your computer when you close your browser, you can visit the site in private mode. This mode is called different things depending on your browser: “Incognito window” (Chrome), “Private window” (Firefox) or “InPrivate window” (Microsoft Edge). All cookies set during the visit in private mode are then deleted from your computer when you close your browser.

How do we use cookies?

This website uses cookies to manage items in the shopping cart, log in to "my pages" and for certain functions that should only be displayed once per visitor. If you close your browser and later return to the store, your settings and items in the shopping cart are saved using cookies. We also use cookies to customize and make information and marketing as relevant as possible to you.

The login information on "my pages" is stored in a so-called session cookie and is therefore deleted when you close your browser. Our other cookies do not store information to identify you.

We also use cookies as a statistical basis, for example to see which articles the same visitors are looking at in order to offer automatic product recommendations.

Third-party cookies

We use Google Analytics and Ads which also set cookies, to get a picture of how our visitors use the website and for our marketing. These cookies also do not contain identifying information about who you as the visitor are.

Our social media connections for example Facebook, Google+, Twitter and Instagram also set cookies. These cookies also do not contain any identifying information about who you as the visitor are.

Data Controller

Email: info@synligt.se

This privacy policy was last updated: 2021-08-02.